A Life-Saving Victory for a Legal Aid Client

February 16, 2012
 

PITTSBORO, N.C. –A young woman will receive insurance coverage for a life-saving kidney transplant thanks to Legal Aid of North Carolina, the statewide, nonprofit law firm for North Carolinians in need.

Ashley Quiñones, 31, of Sanford, learned last November that the state’s Division of Medical Assistance had reversed its decision to deny her Medicaid coverage for a kidney transplant and will now pay for the procedure, which is scheduled for Feb. 21.

Quiñones, an English-as-a-second-language teacher who also works with disabled children at a nonprofit, was diagnosed at age 2 with cystic fibrosis, a life-threatening, chronic lung disorder that forced her to undergo a double-lung transplant in 2001. The medication she took for years afterward damaged her kidneys to the point where by 2010 she was suffering from kidney failure and was placed on a waiting list for a transplant.

Already a Medicaid recipient, Quiñones sought coverage for the procedure from the Division of Medical Assistance, which manages the federal insurance program under the N.C. Department of Health and Human Services. Last August, Quiñones received notice that her request had been denied. The problem was her lungs. Her body had begun rejecting the transplants and she was diagnosed with a severe lung disease. The Division of Medical Assistance labeled the disease an “irreversible end-stage illness,” which disqualified her for Medicaid coverage.

The denial letter Quiñones received included instructions about the appeal process, informed her of the possibility of receiving free legal aid and listed contact information for Legal Aid of North Carolina. Quiñones did some research and eventually walked into Legal Aid’s Pittsboro office looking for help.* The Pittsboro office is one of the organization’s 20 locations where low-income residents can go for free legal help in civil cases. Staff attorney Tashama Williams spoke with Quiñones, advised her to appeal the division’s decision and took on her case with the help of Jennifer Simmons, co-chair of Legal Aid’s benefits task force and a staff attorney in the Raleigh office.

Williams and Simmons represented Quiñones at a mediation session with the division’s representatives and when it failed to produce a satisfactory outcome, they began preparing for a hearing before an administrative law judge scheduled for early December.

The attorneys began gathering evidence and securing the agreement of Quiñones’s doctors to testify on her behalf. Their goal was to prove that though her condition was certainly severe, she could live with it for years and her doctors considered her lung function to be stable. Williams and Simmons received invaluable pro bono support at this stage from E. Spencer Parris of Martin & Jones PLLC in Raleigh, who is a member of Legal Aid’s board of directors, and Sandra Johnson, a retired attorney formerly with Johnson & Johnson PA in Lillington.

As the lawyers prepared for the hearing, Quiñones’s kidney function deteriorated to the point where she needed dialysis, which her doctors felt was risky given her condition. On Nov. 30, just days before the hearing and with preparations for dialysis underway, Simmons received a surprising call: The Division of Medical Assistance had reversed its decision and would cover the transplant. Few details were offered for the about-face but the path was now clear for Quiñones to receive her new kidney.

“There was blood rushing in my ears I was so excited,” said Simmons. “I could barely absorb the words. Everyone here knew about the case and when I spread the good news there was dancing in the hallways.”

“When Jennifer called me,” said Williams, “I could not process it either. I think I made her repeat it several times to make sure I wasn’t misunderstanding. Ashley is a tremendous woman and I’m overjoyed at the outcome. Not only does she have an impressive presence but she has managed to transcend all the obstacles she’s faced and do incredible things like backpack around Europe and volunteer in her community.”

“She really is inspirational,” said Simmons. “Sometimes I get chills thinking about her life and the choices she has made. Instead of getting an easy desk job, she helps disabled children and teaches English as a second language. She really does inspire.”

A fundraising campaign at www.cotaforashleyq.com is underway to help Quiñones raise $50,000 to cover additional expenses and has collected more than $40,000 so far.

 

*Correction: This release originally stated that Quiñones contacted Legal Aid of North Carolina on the advice of her doctors.

 


CONTACT:
Sean Driscoll, Media Relations Consultant, 571-435-2643, seand@legalaidnc.org


 


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The materials contained on this website are for information and educational purposes only and do not constitute legal advice.  Also please note that Legal Aid of North Carolina does not provide legal assistance by E-mail. Contact your Legal Aid of North Carolina office or a private attorney if you need to speak to an attorney regarding your particular situation.
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Mission Statement

Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity.

 

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