Meeting Minutes - LANC Board of Directors
September 12, 2008

Site/Location: Durham Marriott, Durham, NC

Call to Order and Welcome

Chairman Glenn Barfield called the meeting to order at 10:05 a.m. and welcomed all in attendance.  

Members Present

Glenn Barfield

Samuel Johnson

Kris Shepard

Thomas Berkau

Shirley Jones

Paul Shepard

Susan Perry Cole

Nellie Kearney

Ellen Sheppard

Helen Cook

Phillip Leigh

Jim Talley

Lee Crouch

Greg McDougal

Mary Ann Tally

Mary Flowers

Lisa Morgan

Diana Williams-Cotton

Sharon Greig

Dellarene Myers

Kyle Woosley

Celeste Harris

Ray Owens

 

Members Absent With Prior Notification

Reid C. Adams

Alice Tejada

John Wester

 

Approval of Minutes

Chairman Barfield directed the Board’s attention to the general business meeting minutes of June 20, 2008.  Following review and discussion of the minutes, a motion was made, duly seconded, and the minutes were UNANIMOUSLY APPROVED, as written. 

Chairman’s Report

Chairman Barfield recognized consultants, Mary Beth Loucks-Sorrell and Mike Crum, who will work with Board members to enhance Board communication and performance as well as develop criteria for strategic planning. 

Chairman Barfield reported that the committee assigned to explore the possible hiring of a development director has prepared a job description for the position and is exploring the advertisement of the position as the next step.

President’s Report

George Hausen, Executive Director of LANC, reported that LANC is a lead partner, along with the NC Justice Center and other legal services providers in a foreclosure project funded with a $250,000 grant from the
Z Smith Reynolds Foundation.  There are approximately 300 housing counselors, a core group of consumer, bankruptcy, and foreclosure experts working closely to provide counseling and assistance to our LANC attorneys handling that casework. The partners are asking the NC Legislature to provide additional funds to support foreclosure work.   If additional funding is secured, training will be provided to volunteer attorneys to help with the sizeable caseload.  Also, North Carolina Central University School of Law has initiated a foreclosure clinic in order for students to gain expertise in foreclosure cases. 

Hausen notified the Board that LANC is currently in a hiring freeze as a result of static funding.  

The collection of amounts pledged through the Access to Justice Campaign is behind the targeted goal.  The three-year campaign is now in its second year.  The number of pledges continues to be high and the campaign is a success. There are ongoing discussions to institutionalize the campaign statewide.  A meeting is being planned to discuss the pledges and collections.

To date, LANC has provided services to 25,000 clients this year and has done so in a high quality manner.  The LANC intake hotline has reached 17, o00 clients.  LANC has seen more requests for services from seniors, veterans, the disabled, those suffering from AIDS and former prisoners seeking assistance with employment and housing. LANC has applied for funding to provide more services to veterans and persons with AIDS.

Committee Reports


Operation Committee Report

Chairman Barfield recognized Lisa Morgan, Chair of the Operations/Personnel Committee, who reported that the committee has continued to meet to review and discuss LANC priorities and is expected to complete that process over the next couple of months. The committee will make its recommendations for 2009 priorities at the December Board meeting.

Also, the committee reviewed the 2008 Annual Equal Employment Opportunity Report.  A copy of that report is in the Board notebook.  LANC continues to employ a diverse staff and has made efforts to improve its diversity within the past year by increasing the hiring of Black and Hispanic attorneys and paralegals by 9%.  LANC staff continues to be predominately female (80%) although during the past year, LANC has increased its male staff by 2%.   LANC continues its efforts to be accessible to non-English speakers, by hiring bilingual staff and using Language Line, a national interpretation and translation service for hundreds of languages.  Furthermore, LANC staff along with the NC Justice Center staff and UNC-Charlotte students translated the Small Claims booklet into Spanish, and that version should be available for distribution by the end of the year.


Grievance Committee

Chairman Barfield recognized Gregg McDougal, Chair of the Client Grievance Committee, who reported that the committee has received two grievances since the last board meeting.  The committee has resolved one grievance by affirming the executive director’s response and taking no further action. The committee will meet after the Board meeting to discuss the one pending grievance.  McDougal explained that the grievances in both cases resulted in a misunderstanding over the legal services to be provided.  Since its inception in 2002, the LANC Board has addressed three grievances out of 180,000 plus cases handled by staff.  Local offices successfully resolve almost all of the client grievances presented and they rarely reach the Board level.

Client Affairs

Chairman Glenn Barfield recognized Mary Flowers, Chair of the Client Affairs Committee, who reported that the Clients Council is in the process of creating a procedural manual.

IOLTA

Chairman Barfield asked Evelyn Pursley, IOLTA Executive Director, to report on the status of the IOLTA program.   She reported that the IOLTA program is doing well and that mandatory participation requirements have produced a large number of new accounts.  These new accounts have lead to an increase in funds that can be used for grants to provide civil legal services to indigent clients.  Pursley stated that LANC receives approximately $2 million dollars in IOLTA funding.  

NCBA

Chairman Barfield recognized Michelle Cofield to report on the NCBA.  She reported that the 4All program is forever.    Legal Aid staff members are assigned to the four assignment groups and are actively participating. 

Adjournment

Pending no further business, Chairman Barfield adjourned the meeting at 11:35 a.m.

 

Respectfully submitted,


Phillip Leigh
Secretary

 


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