Client Eligibility

Who can get help from Legal Aid of North Carolina (LANC)?
What kind of cases does LANC handle?
What are examples of cases typically handled by LANC?
Where are the LANC offices located?

Who can get help from Legal Aid of North Carolina?

To get free help from Legal Aid of North Carolina, you must meet our financial eligibility guidelines for family/household income and assets, and have a problem that affects your basic needs and that falls within our case acceptance criteria.
 
In most situations, the household income must fall below 125% of the federal poverty guidelines.  However, the income guidelines typically do not apply to domestic violence victims and/or senior citizens; also other exceptions may apply. Call your nearest LANC office to inquire about eligibility.

Please note that Legal Aid of North Carolina (LANC) has limited staff and resources to serve low-income clients living across North Carolina.  We cannot represent every eligible client with a priority case.  The delivery of services in a priority case will be dependent upon local case acceptance guidelines, the availability of services from other sources, financial resources and available staff, which may vary from time to time.  Further, in determining the level of service to be provided, staff will consider whether a priority case will involve issues of a non-frivolous nature in accordance with the North Carolina Rules of Professional Responsibility, whether the value of professional time to be spent on the case exceeds the economic benefit to the client and whether the case has a small likelihood of success.  The staff in LANC's field offices review financial eligibility of each client and determine what legal services may be provided.

 

What kind of cases does Legal Aid of North Carolina handle?

Legal Aid of North Carolina offices provide legal assistance to eligible clients in civil (non-criminal) cases in the following basic areas: consumer, education, family, health care, housing, income maintenance and/or wills/estate planning.  Additionally, Legal Aid of North Carolina has established statewide projects that serve special populations or topic areas.

What are examples of some of the cases typically handled by LANC advocates?

  • Consumer:  Bankruptcy; consumer debt; school loans; insurance coverage denial; mortgage foreclosure prevention
  • EducationSchool discipline; student’s rights
  • Employment:  Unemployment compensation
  • Family:  Family violence victims
  • Health:  Medicaid, Medicare and/or health insurance problems
  • Housing:  Eviction defense; illegal lockouts or utility cutoffs by landlords; home foreclosures; housing discrimination; tenants’ rights; public or subsidized housing disputes.
  • Income Maintenance: SSI/Social Security disability benefits; food stamps; TANF; Special Assistance; Tax assistance

A sample of actual client cases can be found on the Sample Client Cases webpage.

[NOTE:  It is important to remember that because of limited resources, Legal Aid of North Carolina cannot always accept every case listed above for representation.]

Where are the LANC offices located?

The street addresses and telephone numbers of the Legal Aid of North Carolina offices can be found on the LANC "Offices" webpage.  Please note that Legal Aid of North Carolina does not provide legal assistance via E-mail.  Legal Aid of North Carolina serves eligible clients in all the 100 counties in North Carolina through its 20 offices and seven statewide project units.
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Disclaimer

The materials contained on this website are for information and educational purposes only and do not constitute legal advice.  Also please note that Legal Aid of North Carolina does not provide legal assistance by E-mail. Contact your Legal Aid of North Carolina office or a private attorney if you need to speak to an attorney regarding your particular situation.
See our complete disclaimer.

Mission Statement

Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity.

 

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